Privacy Policy
At NAZCA, we are committed to strengthening the trust in our brand by ensuring the highest standards of data privacy. All personal data collected—whether through our website or direct interactions with customers, suppliers, business partners, or other data subjects—is handled with the utmost confidentiality.
This Privacy Policy is designed to clearly explain what data we collect, how it is obtained, stored, processed, shared, accessed, and managed, in full compliance with the General Data Protection Act (LGPD). Data subjects may exercise their rights at any time, as established by law.
Definitions
General Data Protection Law (LGPD): Federal Law No. 13,709, enacted on August 14, 2018, which governs the processing of personal data, including through digital means—by natural persons or legal entities, whether public or private. Its objective is to protect the fundamental rights of freedom, privacy, and the free development of an individual’s personality.Processing Agents: Individuals or legal entities responsible for processing personal data, classified into two roles:
Controller: The person or organization responsible for decisions related to the processing of personal data.
Operator: The person or organization that processes personal data on behalf of the Controller, following their instructions.
Personal Data: Any information related to an identified or identifiable natural person.
Processing: Any operation carried out with personal data, whether by automated means or not, including but not limited to: collection, production, receipt, classification, use, access, reproduction, transmission, distribution, processing, storage, archiving, deletion, evaluation, information control, modification, communication, transfer, dissemination, or extraction.
Personal Data
NAZCA collects different types of personal data depending on the channel of access and the nature of the interaction or business relationship. For example, data submitted via the official website contact forms may include:
- Name
- Telephone number
- Email address
- Company name
In the case of established commercial relationships, the personal data provided may include:
- Name
- Telephone number
- Email address
- CPF (Brazilian Individual Taxpayer Registry) Number
- Address
- Job title / Profession
- Company name
In the case of legal entities, the following information may be collected:
- Company name
- Trade name (fancy name)
- CNPJ (National Registry of Legal Entities) Number
- State registration
- Municipal registration
- Physical address
- Tax address
- Telephone number
- Line of business
For online purchase and sale transactions, the following data may be collected:
- Gender
- First name
- Last name
- Date of birth
- Email address
- CPF (Brazilian Individual Taxpayer Registry) Number
- CNPJ (National Registry of Legal Entities) Number (if applicable)
- Telephone number
- Billing address
- Delivery address
Use of Data
The data collected through the contact form on NAZCA’s official website will be used solely to respond to your inquiries and to provide commercial proposals aligned with your interests. Personal data provided for the preparation of commercial proposals and, subsequently, for the execution of service contracts may be used for the following purposes:
- Issuing and sending payment requests to the data subject
- Direct communication for the provision of general support services
- Notifying you about updates or changes to our products and services
- Conducting satisfaction surveys
- Sending reports and statistics related to the contracted services
- Sending new commercial proposals
- Evaluating the effectiveness of targeted advertising, with the aim of improving the relevance of the content we offer
- Other purposes disclosed at the time of data collection or as otherwise authorized or required by law
Data Sharing
We may share the data collected with third parties and partners involved in the provision of our services. These third parties may assist in operating, delivering, improving, understanding, personalizing, supporting, and promoting our services. We require that any shared data be used strictly in accordance with our instructions, applicable terms, or with your express consent, where applicable.
We may also share your information with judicial, administrative, or regulatory authorities in order to comply with official requests concerning the Data Subject and their actions within our services, particularly in efforts to combat fraud and misuse. Additionally, personal information may be shared to investigate legal violations or breaches of policies and agreements.
If NAZCA undergoes a reorganization or is sold, and its assets are transferred to a new owner, the data necessary to ensure the continuity of services will be transferred to the acquiring entity without requiring your prior authorization. In all other cases where your consent is legally required, we will provide a clear notification outlining the intended use of your personal data and request your consent.
Data Management
You may request access to, modification, sharing, or deletion of your personal data at any time by submitting a detailed request via email to suporte@NAZCA.com.br or through the form available at the bottom of this page.
To ensure security and data protection, we reserve the right to request confirmation of identity or ownership before processing any such request.
Data Accuracy
NAZCA is not responsible for the accuracy of the personal data provided during contact, quotation requests, registration, or when contracting any products or services. NAZCA shall not be held liable for any damages arising from the inaccuracy and/or obsolescence of the data submitted.
Consumers
NAZCA provides products and services in the capacity of a data processor, acting solely under the instructions of our clients, who are the data controllers. As such, NAZCA is not responsible for the privacy or security practices of our clients. For information about how your personal data is collected, used, and protected by our clients, please refer to their respective privacy policies.
Browsing Information
Browsing information includes data that enables us to identify your geolocation and device details, such as your IP address, operating system, and the pages you have visited within our domain—i.e., data related to your interaction with our website and services.
All actions and data collected during your navigation on our site may be stored and used—either directly or through partners involved in our service delivery—to contact you, provide services, or present business offers relevant to our portfolio that may be of interest to you.
We may also collect data on how you interact with our digital communications and website features, such as the pages you viewed, whether you opened our emails, or added products to your shopping cart. If you access our website through a link in an email we sent, that visit may be associated with your user profile.
Use of Browsing Data
We may use information collected through tools such as Google Analytics and other third-party technologies designed to analyze browsing behavior on our website. These service providers do not have access to any data that would allow them to link browsing information to personally identifiable information submitted through our forms. To understand the scope of data collection and identification capabilities of these tools, we recommend reviewing the terms of service of the respective providers.
The purpose of collecting browsing data is to enhance and improve our products and services, provide customer support, conduct testing, perform data analysis, compile statistics, carry out research, and address technical issues. This data may also be used to develop marketing strategies that are relevant to you.
In cases involving online payment services, browsing data may be used to process your payment requests, facilitate payment transactions, and to prevent or manage fraud or other unlawful behavior. Browsing data may also be disclosed in legal proceedings, or upon request by a competent authority or government body claiming jurisdiction over NAZCA, when necessary to exercise or defend our rights in judicial, arbitration, or administrative proceedings.
Tracking Technologies
NAZCA and our partners use tracking technologies—such as cookies, web beacons, SDKs, and pixels—to automatically collect and store data about your interaction with our services.
This data is used to personalize your browsing experience, enhance website performance, and support the development of features related to security and fraud prevention. This information may also be used to promote advertising campaigns, develop and implement security features, and carry out fraud prevention procedures.
What Are Cookies
Cookies are essential tools for navigating the internet. They are small text files that websites, applications, digital media, and advertisements store on your browser or device (such as a computer, tablet, or smartphone) to optimize and personalize your experience on our sites.
The term “cookies” may refer to a variety of technologies, including—but not limited to—pixel tags, web beacons, and mobile device identifiers.
Cookies have defined expiration periods. Some are session-based, meaning they collect non-identifiable information and are automatically deleted when you close your browser. Others are persistent and remain stored on your device until they expire or are manually deleted. Persistent cookies may collect information that can be used to identify an individual.
How Cookies Are Used
Essential Cookies: These cookies are necessary for the proper functioning of our website. They enable core features such as navigation and access to secure areas and ensure that we can deliver the services you request at a minimum. Essential cookies do not collect or store any personally identifiable information. This category of cookies cannot be disabled.
Analytical Cookies: These cookies help us analyze the performance and usage of our services, products, and communications. They enable our website to remember user preferences such as language, location, and device type, and ensure that features function correctly. The insights gained from these cookies allow us to maintain and continuously improve our services.
Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to your interests and to limit how often an ad is shown to you. Some pages on our website may use pixel tags to collect information—such as your name, browsing behavior, and purchase history—which may be shared with third parties that support our advertising and website development efforts.
How to Manage Cookies
You have the right to choose whether or not to accept cookies. However, most internet browsers are set by default to accept cookies automatically.
You can adjust your browser settings to block cookies or to notify you when cookies are being sent to your device. To disable cookies, refer to the instructions typically found in the “Help,” “Tools,” or “Settings” menu of your browser. Please note that essential cookies cannot be disabled, as they are required for the website to function properly.
Disabling or deleting cookies may affect the availability and functionality of certain features on our website.
Hyperlinks to External Sites
NAZCA may provide links to third-party websites for your convenience or reference. However, we are not responsible for the content of these websites, nor do we control or endorse how they collect, use, or share your personal information. We recommend reviewing the privacy policies and terms of use of any external websites you visit to understand how your data is handled.
Security
NAZCA takes the protection of your information seriously and implements appropriate technical and organizational measures to reduce the risk of loss, misuse, or unauthorized access. We use advanced security protocols, including firewalls, access controls, and encryption, to safeguard all data collected, stored, and transmitted through our systems.
Termination of Data Use
NAZCA will apply all the guidelines outlined in this Privacy Policy for as long as the data is stored. Personal data will be retained until one of the following conditions is met:
- The legally required retention period has expired
- The processing of personal data has been completed
- NAZCA no longer has a legitimate interest in retaining the data
- There is a need to comply with legal or regulatory obligations
- The data subject formally requests the deletion of their data
- A legal order requires the deletion of the data.
Your relationship with NAZCA, and the application of the terms in this Privacy Policy, will cease once the processing of your personal data is terminated—except in situations where continued storage is required by law.
Changes to the Privacy Policy
NAZCA reserves the right to update this Privacy Policy at any time by publishing the revised version on its website. If any material changes are made to the way we process personal data, you will be notified and given the opportunity to review the updated policy before choosing whether to continue using our Services.
Applicable Law and Conflict Resolution
Any disputes arising from the terms of this Privacy Policy shall be governed by the laws of Brazil. The jurisdiction of the courts of Vitória, Espírito Santo, is hereby elected as the sole and exclusive venue for resolving such disputes, to the exclusion of any other jurisdiction, no matter how privileged it may be.
